Once a decision has been made, the debate ends. From that point on, loyalty means executing the decision as if it were your own.
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This week’s question comes from Derek:
My company just forced RTO three days a week. Half my team is pissed and honestly so am I. But I'm the one who has to enforce it. How do you lead through a decision you think is wrong?
Derek, you're describing one of the hardest parts of leadership.
Being in the middle.
You didn't make the decision. You don't agree with the decision. But you're required to carry it out.
And your team's frustration makes sense. Researchers at the University of Pittsburgh studied S&P 500 companies that issued RTO mandates. Job satisfaction dropped significantly. Financial performance didn't improve at all.
You're allowed to disagree. Maybe you raised your objections before or even after the decision was made. But it’s done now. You still have to lead through it.
I've been there
Years ago, leadership at a company where I was a top executive rolled out a policy I'd argued hard against behind closed doors.
I lost the argument.
Then I had to walk into my own team meeting and announce it.
I remember standing there thinking… they're going to hate this.
What I learned in the months that followed changed how I handle every decision I disagree with.
Some tactics you can apply:
1. Make your case upstairs. Once.
Put your disagreement on the record with your boss before you enforce anything.
Bring data. Propose an alternative. Be specific about what the company might lose.
Then accept the outcome.
Relitigating a closed decision for months erodes your credibility. One strong case, made well, protects it.
2. Never say "they're making us do this."
It's tempting. It buys you cheap sympathy in the moment.
It also tells your team you're powerless. And a powerless leader can't protect anyone.
You can deliver a decision you disagree with without pretending it was yours.
3. Be honest without undermining.
Try this with your team:
"I pushed for more flexibility. The decision is made. Now my job is to make these 3 days as useful as possible. Let's design them together."
That message does 3 things. It tells the truth. It closes the debate. It hands your team some control.
4. Make the office days worth the commute.
This is where your real power lives. Anchor everyone on the same days.
Load those days with collaboration, working sessions, 1:1s. The conversations that are harder on video.
Protect remote days for deep work.
Nothing creates resentment faster than commuting in to sit on Zoom all day.
5. Watch your flight risks.
A follow-up study from the same Pittsburgh team tracked 3 million workers on LinkedIn. Turnover jumped 14% after RTO mandates. The spike was biggest among senior, highly skilled, and female employees.
Translation: your best people always have options.
Sit down with each of your top performers this month. Ask what would make this workable for them. Then fight for those specifics.
Try this today
Before your next team meeting, write down 2 sentences.
Sentence 1: how you'll acknowledge the frustration without piling on.
Sentence 2: the one thing inside this mandate your team can control together.
Open the meeting with both.
Your team doesn't need you to love the decision, Derek. They need to know you'll make it livable.
Until next time, keep being brilliant,
Justin
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